Docodeal offer following after sales options.
ASA ( Annual Service Agreement) : An yearly agreement which covers only service. Customer needs to buy spare parts and consumables as and when demands.
CMA ( Comprehensive maintenance agreement) : This is an yearly agreement which covers service and spare parts excluding the consumables such as Toner and Drum units.
TG ( Total guarantee) : This agreement covers service, spares and all consumables for a specific copy volume and period. The TG rate is 38 to 40 paise per copy and billing will be done for the copies taken on monthly basis.
C&M ( Call and Materials) : Per call basis .Where an engineer visit charges and spares/consumables used is billed to the customer on per call basis.
WE OFFER THESE CONTRACTS FOR CANON AND BROTHER BRANDS.